Abstract: The purpose of the research is to develop a holistic competence model for civil aviation pilots. Before carrying out their research the authors have proposed several hyphotheses: civil aviation pilot competences may be classified depending on several grounds and united into the holistic competence model; employees and employers have different perception of what competences are the most important for pilots; and the hierarchical model of civil aviation pilot competences consists of several levels that have a different effect on professional efficiency. Data was collected using the method of document analysis. To process data, the authors have used a whole group of methods such as content analysis, 2х2 cross tables and Pearson nonparametric test χ2 adopted by Yates, cluster analysis (complete link method), and structure analysis. As a result of their research, the authors offer their own holistic competence model for civil aviation pilots. The model includes 16 competences that can be divided into the following groups of qualities: professional (including cognitive qualities such as knowledge of English and aircraft flight skills), functional qualities (organisation of flight operations, flight paperwork management, organisation and control of flight operating safety) and personal qualities (meta-qualities such as discipline, diligence, mobility, aptitude for learning, responsibility, mental health, commitment, ability to cope with stress, sense of purpose and social skills such as team building, leadership, and inerpersonal communication efficiency). Employees and employers have a different perception of what qualities are important. Pilots choose personal competences (diligence and sense of purpose) and knowledge of English as important qualities more frequently than aviation company managers. The authors also offer a four-level hierarchy of competences depending on their importance for employers and pilots.